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Answers to the questions that may be on your mind.

No. Funeral Matters does not determine, suggest or recommend pricing for funeral goods or services, or offer advice concerning prices to be charged at each participating funeral home. All prices are established by each provider independently of Funeral Matters and all other subscribers.

No. Funeral Matters providers believe in price transparency and utilize the Funeral Matters process to better educate consumers in their research of funeral related options and costs. Consumers can be confident in knowing that our process does not add to the cost of the funeral. All funeral home prices that you see are their actual prices.

No. Funeral arrangements often require that third parties not included in this process be paid separate from your Funeral Matters selections. Examples of such individuals and services are: cemetery/crematory, death certificates, permits, clergy, musicians and newspapers.

In making selections you may have inadvertently checked options that are not required, or omitted selections that may be needed.

If you schedule an appointment with a Funeral Matters professional, they will review your selections, verify your thoughts, acknowledge any inconsistencies and provide you with a final printed estimate (Statement of Funeral Goods and Services Selected).

No. Funeral Matters permits you to confidentially and anonymously explore the many funeral options available to you, identifying yourself only if you desire to arrange a follow-up discussion with a Funeral Matters professional. A username and profile are not required.

Funeral Matters permits you to research and make funeral related selections at any time, in anticipation of a death or following one.

Both processes are the same. In either case, you select the goods and services that you require regarding the disposition of the body and/or any memorialization of the deceased. Only after you decide to forward your selections to a Funeral Matters provider will the funeral director need to know whether these arrangements are in advance of need or following a death.

Pushing an arrangement to a Funeral Matters provider does NOT constitute a death call or notice that someone has died.

After forwarding information to a Funeral Matters provider, a funeral director will respond to you within 24 hours. However you may contact the funeral home at any time on your own.

If someone has died, and you need immediate assistance, please call the funeral home directly at any time, day or night. If no death has occurred your Funeral Matters provider will contact you within 24 hours of receiving your selections.

The entire process averages thirty minutes depending on how much time you wish to spend educating yourself with the many options presented to you.

No. At this time, Funeral Matters is currently being offered in New Jersey, with plans to expand on a state-by-state basis in the future.

If you find our process useful, you should have a conversation with your funeral director and encourage them to contact us regarding becoming a Funeral Matters provider.

The Funeral Rule, as defined and enforced by the Federal Trade Commission (FTC), makes it possible for you to choose only those goods and services you want or need and to pay only for those you select, whether you are making funeral arrangements when a death occurs or in advance. The Rule allows you to compare prices among funeral homes, and makes it possible for you to select the funeral arrangements you want at the facility you use.

The complete text of the Funeral Rule is available here.

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